As soon as possible

Farmers Care

   

This person is the direct contact to farmers.  They will analyse and respond to requests and queries.  To do this they build strong networks with technicians and other specialists to ensure timely quality information is available to farmers.  

This role requires constant communication via telephone, email and social media with the end users.  A basic knowledge of IT and ability to use MS Office and other software is essential as is a willingness to work as a team.


Reports to: 

Farmers’ Care Lead

Works with: 

Greenovator team and external partners; suppliers and end users

Experience:  

  • Customer Service/ Help Desk experience

  • Good use of social media

  • Use of MS Office and other softwares

Responsibilities and tasks: 

 

  • Day to day communication with farmers in all forms of media

  • Feedback to Content Manager about required articles, information, Q and A etc.

  • Design and develop data collection and weekly analysis of farmers feedback

  • Timely reporting and liaison with all stakeholders (internal and external)

  • Participation in agriculture fairs, workshops, etc as required (will involve travel)

  • Willingness to contribute to a team environment and carry out other tasks as required


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Contact Us

Address:60, Yadanar Thukha Street,
      Laydaungkan Road, Thingangyun 11071,
      Yangon, Myanmar.


Phone: 095053570, 0943121627
Skype: greenwaymyanmar

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